Alpen Silk Long Underwear
AlpenSilk.com

Your Source for Silk Long Underwear!

Womens Long Underwear

Mens Long Underwear

Ordering & Shipping

Layering with Silk Longjohns

About Us

FAQs

Caring for your Silk Long Underwear






Frequently Asked Questions

How long will it take to get my package?

Normal shipping ($6.50) takes 2-3 business days. We ship all packages the day we receive your order. If you need your package overnight, that's not a problem. For a $20.00 shipping fee, we will FedEx your order overnight.


Can I return my order?

Yes and for a full refund, no questions asked. Your order must be returned within 30 days and in the original package.


Can I get a catalog?

Actually, our website is our catalog. We think this is the best way for us to give our customers the latest information about our products and it also helps save the environment.


Are there any special washing instructions?

No, normal machine washing in cool water with a mild detergent is all that's required. Please allow silk garments to air dry.


How do I place an order?

Just mail a check and order form to the address below.


How do I select the correct size?

You can consult our size charts on our Women's and Men's product pages. If you'd like more assistance with sizes, give us a call and one of our friendly customer service representatives will be glad to help you.


Does silk long underwear make a good gift?

YES! Silk long underwear makes a great gift. If you're not sure what size your friend or loved one would take, please call our friendly customer service representatives and they can help you select the right size - all you need to know is the person's approximate height and weight. Give the gift of warmth!




TO CONTACT US

EMAIL: CustomerService@AlpenSilk.com
ADDRESS: 118 Winston Way
Waunakee, WI 53597



| Womens Long Underwear | Mens Long Underwear | Ordering & Shipping | Layering with Silk Longjohns |
| About Us | FAQs | Caring for your Silk Long Underwear | Home |